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[ 9 posts ] |
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Fugly
[n00b] Member
Joined: Sat Oct 24, 2009 10:32 am
Posts: 373
Location: Rock Hill, SC
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 For Comcast users: Just came across this on the Something Awful forums from a dude who works at the company, found it pretty humorous (and insightful!): Quote: I work for Comcast, basically a cable guy. Of course I do phone, internet, and networks as well. It's a decent job with good benefits (the free cable, phone and internet is nice!).
Unfortunately we rank lowest in the country in customer service for a reason. We're structured so each and every person's life is SO much easier if they spend their time covering their rear end, laying low, and avoiding work rather than doing things for our customers.
We lie to you. All the time. Every time.
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| Thu Jul 07, 2011 12:22 pm |
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Mr.Reilly
n00bfest Council
Joined: Wed Oct 21, 2009 4:24 pm
Posts: 1768
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Re: For Comcast users: Fugly wrote: Just came across this on the Something Awful forums from a dude who works at the company, found it pretty humorous (and insightful!): Quote: I work for Comcast, basically a cable guy. Of course I do phone, internet, and networks as well. It's a decent job with good benefits (the free cable, phone and internet is nice!).
Unfortunately we rank lowest in the country in customer service for a reason. We're structured so each and every person's life is SO much easier if they spend their time covering their rear end, laying low, and avoiding work rather than doing things for our customers.
We lie to you. All the time. Every time. Yea pretty much. I despise comcast but im forced to use them in my area which is shitty : /. I cant F*CKING stand talking to them on the phone....i want to reach through and hit them till my hands go numb. _________________
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| Thu Jul 07, 2011 1:12 pm |
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CLOROX
Game Server Admin
Joined: Sat Mar 20, 2010 3:02 pm
Posts: 1822
Location: Sarasota Florida
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Re: For Comcast users: Its so funny, I have a friend that claims he works for comcast But spends most of His time Sitting around doing minimal work, He doesnt show up on time, And is ill prepared for his job requirements. And comcast rarely send anybody out in a timely manner if things such as your modem go out Its usually a 3-5 day wait between the hours of 0:00 and 0:00 . The only reason We use them is because they are the only internet provider other than sattelite or dial up in this area. Fios is starting to recruit this area and before long ill attempt to convince my parents to make the switch.
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Total posts: 1337
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| Thu Jul 07, 2011 1:22 pm |
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Fugly
[n00b] Member
Joined: Sat Oct 24, 2009 10:32 am
Posts: 373
Location: Rock Hill, SC
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Re: For Comcast users: Yep, I had to use them when I lived in Ann Arbor, and when the net went down and shit it was like adklsfjasd;ljdhas;j kldvjas;kj;esfja
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| Thu Jul 07, 2011 1:58 pm |
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trial
Game Server Admin
Joined: Sun Jan 30, 2011 1:21 pm
Posts: 220
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Re: For Comcast users: this is pretty funny, good to know that even the workers dont really dont care about the quality of work they do lol
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| Sun Jul 10, 2011 6:14 pm |
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Korg63
[n00b] Member
Joined: Sun May 15, 2011 12:24 am
Posts: 405
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Re: For Comcast users: It's pretty true. When I called costumer service for my girlfriend, I was directed to India where they weren't able to resolve the issue. The internet wouldn't connect after I freshly installed Windows XP on my girlfriend's computer. They couldn't help me, and scheduled an appointment for somebody to come out. It turned out that it was just because that SP2 wasn't installed yet that the LAN connection wasn't registering. Installed SP2, called Comcast back, canceled the appointment, and said good riddance.
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| Mon Jul 11, 2011 1:44 am |
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WaffleLover
Game Server Admin
Joined: Sat Jan 03, 2009 12:00 am
Posts: 1581
Location: Zuols moms room.
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Re: For Comcast users: Customer service from them in my area is amazing. Whenever I have a problem we call them up and they are here in an hour or two or the next day depending what time we call them. I have internet issues, not customer service issues.
_________________ Luke: No, I am talking about the man-god named Gage, who's abs lure in virgins from Asia like the sirens do with ships and rocks.
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| Mon Jul 11, 2011 6:36 am |
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Tazzaler
[n00b] Member
Joined: Wed Jul 23, 2008 11:00 pm
Posts: 5727
Location: Dakota, North
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Re: For Comcast users: I like being in an area where big corp telcoms aren't really around. Still have regional small time stuff. Still decent products but nothing ground breaking, but it gets the job done.
Now if I could only get decent routing tables.
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| Mon Jul 11, 2011 7:23 am |
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Fugly
[n00b] Member
Joined: Sat Oct 24, 2009 10:32 am
Posts: 373
Location: Rock Hill, SC
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Re: For Comcast users: Alright Tazz, that settles it. I'm moving to North Dakota.
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| Mon Jul 11, 2011 12:13 pm |
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