And before anyone gets smartassed, I'll post the email:
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Subject
---------------------------------------------------------------
Credit card
Discussion Thread
---------------------------------------------------------------
Response (Adam) - 08/16/2006 05:49 PM
Hello,
Unfortunately, we have found activity in your Steam account related to the hijacking
of another user's Steam account.
Per the Steam Subscriber Agreement, we have disabled your account and any games
contained in it. Your account will not be reactivated.
The Steam Subscriber Agreement can be found at:
http://www.steampowered.com/index.php?a ... _agreement
In addition to violation of contract, activities on your account may violate federal
law and state law. If such activities persist, Valve reserves the right to refer the
matter to authorities.
Customer (Justin Monical) - 08/16/2006 05:10 PM
cc: *edited card number*
new account name: khensu577
>
>
Response (Adam) - 08/16/2006 12:51 PM
Hello,
I apologize for any difficulty you may have encountered with your purchase.
In order to deter fraud, Steam does not currently allow multiple purchases of the
same product with the same credit card.
Please reply to this message with:
- The last four digits of the credit card you are using for your purchase.
- The Steam Account username of the account you would like to purchase software for.
*You must first attempt the purchase on each account before we can unban the card,
be sure to try to make the purchase on each additional account before you reply back
to us.*
We will send you confirmation after reviewing the issue and enabling your card for
an additional purchase.
Auto-Response - 08/15/2006 09:29 PM
Title: Steam Credit Card Purchase and Billing FAQ
Link:
http://support.steampowered.com/cgi-bin ... 1137191832
Title: Error: Purchase Pending
Link:
http://support.steampowered.com/cgi-bin ... 1095977465
Title: Error: Steam is not a registered protocol
Link:
http://support.steampowered.com/cgi-bin ... 1147661735
Title: Steam Account Disabled
Link:
http://support.steampowered.com/cgi-bin ... 1110929217
Title: Error: The specified subscription is not available for credit card purchase
Link:
http://support.steampowered.com/cgi-bin ... 1130873278[/quote]