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Hito
n00bfest Council
Joined: Mon Jul 05, 2010 1:18 am Posts: 1740
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Need help with remote desktop stuff
Alright my grandfather is 73, we got him his first laptop last Christmas and cause he wanted to use the Internet he got one of those mobile wifi things.
Basically he travels a hell of a lot and I get calls all the time from him for help and sometimes it takes hours because i can't have it in front of me I can't answer the problem. He has windows 7 and I do too. Is there any remote desktop or whatever program so I can help him even if he is across the country?
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Sat May 19, 2012 12:04 am |
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Strange
n00bfest Elder, Senior Admin
Joined: Mon Apr 26, 2004 11:00 pm Posts: 7108 Location: Texas
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Re: Need help with remote desktop stuff
I use logmein rescue when my grandmother needs help. It has a free portion that you can use to take almost full control of the system. Works pretty well though. https://secure.logmeinrescue.com/welcom ... 050920%3as
_________________ Strange n00bfest Member / Admin Δ Founder strangelegend@n00bfest.com
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Sat May 19, 2012 12:09 am |
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Hito
n00bfest Council
Joined: Mon Jul 05, 2010 1:18 am Posts: 1740
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Re: Need help with remote desktop stuff
Haven't had any problems with it? Like viruses and shit? I need something that is almost stupid proof
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Sat May 19, 2012 12:13 am |
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Strange
n00bfest Elder, Senior Admin
Joined: Mon Apr 26, 2004 11:00 pm Posts: 7108 Location: Texas
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Re: Need help with remote desktop stuff
Nope.
_________________ Strange n00bfest Member / Admin Δ Founder strangelegend@n00bfest.com
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Sat May 19, 2012 7:30 pm |
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Tazzaler
[n00b] Member
Joined: Wed Jul 23, 2008 11:00 pm Posts: 5727 Location: Dakota, North
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Re: Need help with remote desktop stuff
I use Join.me which is another logmein product, this happens to be all webbased and ease to use. Have him click the basic edition radio button and off you go.
I think the only downside is depending on one person connection, reactivity might be a bit slow to say the least.
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Sat May 19, 2012 8:21 pm |
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Cpt. Carrot
Game Server Admin
Joined: Thu Jan 14, 2010 10:57 am Posts: 904
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Re: Need help with remote desktop stuff
Or skype with the share screen Attachment:
skype.png [ 7.64 KiB | Viewed 11029 times ]
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Sat May 19, 2012 9:11 pm |
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Hito
n00bfest Council
Joined: Mon Jul 05, 2010 1:18 am Posts: 1740
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Re: Need help with remote desktop stuff
with the share screens can I like take control of his computer like click on things? I need to manually be doing the shit... I can't just discribe it to him.
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Sun May 20, 2012 2:30 am |
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CLOROX
Game Server Admin
Joined: Sat Mar 20, 2010 3:02 pm Posts: 1822 Location: Sarasota Florida
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Re: Need help with remote desktop stuff
you can also use teamviewer
_________________ Total posts: 1337
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Sun May 20, 2012 3:07 am |
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virus
[n00b] Member
Joined: Thu Feb 23, 2006 12:00 am Posts: 1915 Location: Miami, FL
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Re: Need help with remote desktop stuff
Hito wrote: Haven't had any problems with it? Like viruses and shit? I need something that is almost stupid proof Lol viruses on logmein? Logmein is by far the best app to use. I use the same app with my grandparents and my clients who are too dumb to even turn their computer on. The free version is perfect.
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Sun May 20, 2012 8:46 am |
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Hito
n00bfest Council
Joined: Mon Jul 05, 2010 1:18 am Posts: 1740
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Re: Need help with remote desktop stuff
Alright thanks everybody for your help, gonna work on it sometime soon and I'll see how it works
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Sun May 20, 2012 5:45 pm |
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chinesethunda
[n00b] Member
Joined: Fri Dec 03, 2010 12:11 am Posts: 428
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Re: Need help with remote desktop stuff
teamviewer is what I use to remote into my computers at my house cuz my parents are computer retarded
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Mon May 21, 2012 2:25 pm |
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virus
[n00b] Member
Joined: Thu Feb 23, 2006 12:00 am Posts: 1915 Location: Miami, FL
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Re: Need help with remote desktop stuff
another option that i forgot about too is https://www.soluto.com but I have never used it so I have no idea how bad or good it is.
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Mon May 21, 2012 3:07 pm |
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fomenta
n00bfest Elder, Lead Developer
Joined: Sun May 24, 2009 11:00 pm Posts: 2766 Location: Gettin it in
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Re: Need help with remote desktop stuff
loginmein ftw -- I use it for all my windows boxes and I have people install it when they need me to help them and its easier just to do it myself.
I think I fixed Money's computer using logmein
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Mon May 21, 2012 5:45 pm |
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Strange
n00bfest Elder, Senior Admin
Joined: Mon Apr 26, 2004 11:00 pm Posts: 7108 Location: Texas
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Re: Need help with remote desktop stuff
Yep. Real easy to use. I've half considered paying for it a couple of times just because it's so easy and awesome.
_________________ Strange n00bfest Member / Admin Δ Founder strangelegend@n00bfest.com
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Mon May 21, 2012 8:28 pm |
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Cpt. Carrot
Game Server Admin
Joined: Thu Jan 14, 2010 10:57 am Posts: 904
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Re: Need help with remote desktop stuff
fomenta wrote: I think I fixed Money's computer using logmein Did you at least get her nude pics?
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Mon May 21, 2012 8:37 pm |
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fomenta
n00bfest Elder, Lead Developer
Joined: Sun May 24, 2009 11:00 pm Posts: 2766 Location: Gettin it in
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Re: Need help with remote desktop stuff
Strange wrote: I've half considered paying for it a couple of times just because it's so easy and awesome. LOL! Thats about as far as I've gotten too.
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Tue May 22, 2012 7:05 am |
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Jason0885
[n00b] Member
Joined: Wed Oct 26, 2011 8:31 pm Posts: 397
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Re: Need help with remote desktop stuff
I like VNC..
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Fri May 25, 2012 10:53 am |
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