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Need help with remote desktop stuff
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Author:  Hito [ Sat May 19, 2012 12:04 am ]
Post subject:  Need help with remote desktop stuff

Alright my grandfather is 73, we got him his first laptop last Christmas and cause he wanted to use the Internet he got one of those mobile wifi things.

Basically he travels a hell of a lot and I get calls all the time from him for help and sometimes it takes hours because i can't have it in front of me I can't answer the problem. He has windows 7 and I do too. Is there any remote desktop or whatever program so I can help him even if he is across the country?

Author:  Strange [ Sat May 19, 2012 12:09 am ]
Post subject:  Re: Need help with remote desktop stuff

I use logmein rescue when my grandmother needs help. It has a free portion that you can use to take almost full control of the system. Works pretty well though.

https://secure.logmeinrescue.com/welcom ... 050920%3as

Author:  Hito [ Sat May 19, 2012 12:13 am ]
Post subject:  Re: Need help with remote desktop stuff

Haven't had any problems with it? Like viruses and shit? I need something that is almost stupid proof

Author:  Strange [ Sat May 19, 2012 7:30 pm ]
Post subject:  Re: Need help with remote desktop stuff

Nope.

Author:  Tazzaler [ Sat May 19, 2012 8:21 pm ]
Post subject:  Re: Need help with remote desktop stuff

I use Join.me which is another logmein product, this happens to be all webbased and ease to use. Have him click the basic edition radio button and off you go.

I think the only downside is depending on one person connection, reactivity might be a bit slow to say the least.

Author:  Cpt. Carrot [ Sat May 19, 2012 9:11 pm ]
Post subject:  Re: Need help with remote desktop stuff

Or skype with the share screen

Attachment:
skype.png
skype.png [ 7.64 KiB | Viewed 19928 times ]

Author:  Hito [ Sun May 20, 2012 2:30 am ]
Post subject:  Re: Need help with remote desktop stuff

with the share screens can I like take control of his computer like click on things? I need to manually be doing the shit... I can't just discribe it to him.

Author:  CLOROX [ Sun May 20, 2012 3:07 am ]
Post subject:  Re: Need help with remote desktop stuff

you can also use teamviewer

Author:  virus [ Sun May 20, 2012 8:46 am ]
Post subject:  Re: Need help with remote desktop stuff

Hito wrote:
Haven't had any problems with it? Like viruses and shit? I need something that is almost stupid proof



Lol viruses on logmein?



Logmein is by far the best app to use. I use the same app with my grandparents and my clients who are too dumb to even turn their computer on. The free version is perfect.

Author:  Hito [ Sun May 20, 2012 5:45 pm ]
Post subject:  Re: Need help with remote desktop stuff

Alright thanks everybody for your help, gonna work on it sometime soon and I'll see how it works

Author:  chinesethunda [ Mon May 21, 2012 2:25 pm ]
Post subject:  Re: Need help with remote desktop stuff

teamviewer is what I use to remote into my computers at my house cuz my parents are computer retarded

Author:  virus [ Mon May 21, 2012 3:07 pm ]
Post subject:  Re: Need help with remote desktop stuff

another option that i forgot about too is https://www.soluto.com but I have never used it so I have no idea how bad or good it is.

Author:  fomenta [ Mon May 21, 2012 5:45 pm ]
Post subject:  Re: Need help with remote desktop stuff

loginmein ftw -- I use it for all my windows boxes and I have people install it when they need me to help them and its easier just to do it myself.

I think I fixed Money's computer using logmein

Author:  Strange [ Mon May 21, 2012 8:28 pm ]
Post subject:  Re: Need help with remote desktop stuff

Yep. Real easy to use. I've half considered paying for it a couple of times just because it's so easy and awesome.

Author:  Cpt. Carrot [ Mon May 21, 2012 8:37 pm ]
Post subject:  Re: Need help with remote desktop stuff

fomenta wrote:
I think I fixed Money's computer using logmein

Did you at least get her nude pics?

Author:  fomenta [ Tue May 22, 2012 7:05 am ]
Post subject:  Re: Need help with remote desktop stuff

Strange wrote:
I've half considered paying for it a couple of times just because it's so easy and awesome.


LOL! Thats about as far as I've gotten too.

Author:  Jason0885 [ Fri May 25, 2012 10:53 am ]
Post subject:  Re: Need help with remote desktop stuff

I like VNC..

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